KUALA LUMPUR, Nov 20 -- OKEx, a world-leading cryptocurrency spot and derivatives exchange, is pleased to announce that withdrawal services of all digital assets will be resumed on or before Nov 27.
As a security measure to safeguard users' funds, withdrawals from the exchange were temporarily suspended on Oct 16, with all other functions on the platform remaining unaffected.
The issue that triggered OKEx to deploy the extraordinary security measure has since been resolved, according to a statement.
Despite guaranteeing the safety of user assets throughout the suspension period and ensuring a continuity of service across all other functions of the exchange, OKEx is aware the temporary suspension of withdrawals has inconvenienced its customers.
To thank loyal customers for continued support and apologise for the interruption of service, OKEx will launch - in the coming days - significant user loyalty reward campaigns, in tandem with withdrawal reopening.
"We are extremely pleased to announce the return of a full service and would like to thank our users for their continuous support during this difficult time,” said OKEx Chief Executive Officer, Jay Hao.
OKEx offers the most diverse marketplace where global crypto traders, miners and institutional investors come to manage crypto assets, enhance investment opportunities and hedge risks.
-- BERNAMA
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