BOOMI PLATFORM ENHANCES KALYRA’S CLIENT CARE, WORKFORCE EFFICIENCY

(Graphic: Business Wire)

KUALA LUMPUR, Dec 4 (Bernama) -- Boomi, a leader in intelligent integration and automation, announced that Kalyra has used the Boomi Enterprise Platform to enhance data-informed client care, launch new digital services, and fast-track workforce onboarding and productivity as part of its broader client experience-led transformation.

With over 130 years of operation, Kalyra, a prominent provider of aged care services in South Australia, has taken significant steps in its digital transformation to enhance client experience and streamline human resources by centralising data across previously disconnected systems.

In a statement, Boomi Chief Technology Officer, APJ, David Irecki said automating and integrating Kalyra’s core processes gives the organisation’s workforce the ability to focus more on delivering the compassionate, high-quality care its clients have come to rely on.

Meanwhile, Kalyra General Manager of Information and Digital Services, Nicole Fishers said accuracy in the digital systems is non-negotiable in providing quality care, as the company faced challenges with outdated and duplicate data, which slowed down care delivery.

“We turned to Boomi to break down our data silos, paving the way for a new era of digital support services,” she said.

By implementing Boomi’s integration platform as a service (iPaaS), Kalyra connected its core business systems through a hub-and-spoke model, including Elmo (human resources), AlayaCare (home care system), iCare (residential care system), CarePage (customer experience system), and My Kalyra (mobile app).

Through the integration, Kalyra launched the My Kalyra app, giving families real-time access to service updates, the ability to adjust care schedules, and full transparency in financial details. This digital transformation has led to better accuracy in client data, reducing inefficiencies for staff who now have instant access to all necessary information.

Boomi’s platform also improved Kalyra’s workforce management by streamlining onboarding processes, reducing errors, and speeding up staff hiring. Additionally, Kalyra’s enhanced data framework ensures better reporting and compliance with regulatory standards.

Looking ahead, Kalyra is gearing up to leverage even more of the Boomi Enterprise Platform’s capabilities to harness the growing potential of artificial intelligence and robotics in improving health services.

-- BERNAMA

EXP REALTY'S INITIATIVE LINKS AGENTS WITH LOCAL SPONSORS FOR A GAME-CHANGING EXPERIENCE

KUALA LUMPUR, Dec 3 (Bernama) -- eXp Realty, the largest independent real estate company and core subsidiary of eXp World Holdings Inc, has launched its Local Sponsor Partnership Program.

This innovative initiative is designed to enhance local expertise while fostering global growth for eXp Realty agents, according to a statement.

eXp World Holdings Founder, Chairman and Chief Executive Officer, Glenn Sanford said the programme empowers its agents with the resources and mentorship needed to succeed in their local markets while growing globally.

“This programme represents the essence of eXp Realty’s commitment to agent success by providing a collaborative framework that drives innovation, growth and local expertise.

“This is more than a programme, it is a movement toward empowering agents with the tools and mentorship they need to lead locally and achieve unparalleled success globally,” he said.

The programme addresses the need for in-country support by pairing eXp agents with experienced Local Sponsors in their respective markets, while they provide hands-on guidance to ensure agents successfully implement eXp Realty's cutting-edge tools and thrive in their local real estate landscapes.

For agents with an international sponsor, the Local Sponsor Partnership Program ensures they receive personalised, in-country support to navigate their markets effectively.

The programme also opens opportunities for experienced eXp agents to become Local Sponsors, enabling them to lead locally and earn level-one revenue share earnings from their sponsee’s transactions.

With this new initiative, eXp Realty agents can now benefit from a robust support system that strengthens local leadership and fosters collaboration across global markets.

-- BERNAMA

SME BANK READY TO ASSIST FLOOD-AFFECTED ENTREPRENEURS AND BUSINESSES

KUALA LUMPUR, Dec 2 (Bernama) -- Small Medium Enterprise Development Bank Malaysia Berhad (“SME Bank”) reaffirms its commitment to supporting entrepreneurs and businesses affected by the recent floods across Malaysia. As the floods disrupt livelihoods and operations, SME Bank is ready to provide immediate assistance to its customers through tailored financing solutions and relief measures.

SME Bank Acting Group President / Chief Executive Officer, Datuk Dr. Mohammad Hardee Ibrahim, stated: "We understand the struggles faced by our customers due to the recent floods and we are ready to help our customers with existing financing facilities to navigate these challenges. As part of our efforts, we encourage affected customers to contact us to explore financing assistance options for their existing facilities, as well as other available relief measures.”

In addition, SME Bank is ready to support micro, small, and medium enterprises (“MSMEs”) requiring additional financing through Bank Negara Malaysia’s Disaster Relief Facility (“DRF”). This facility offers financing of up to RM700,000 for SMEs and RM150,000 for micro enterprises, with a competitive financing rate of 3.5% per annum (inclusive of guarantee fees) and a financing tenure of up to seven years.

Datuk Dr. Hardee added, “SME Bank has consistently supported its customers through times of crisis, be it the COVID-19 pandemic or natural disasters such as floods. From 2022 to 2023, our assistance programs have benefitted approximately 3,855 customers with a total outstanding value of RM5.82 billion.”

SME Bank urges customers impacted by the floods to reach out to their respective Relationship Managers or contact the Bank’s Customer Contact Centre at 03-2603 7700. Customers can also visit the Bank’s official website www.smebank.com.my and social media channels for the latest updates and information.

https://bit.ly/3D4XGnt

Issued by:
SME Bank Group Strategic Communication

SOURCE: Small Medium Enterprise Development Bank Malaysia Berhad (SME Bank)

FOR MORE INFORMATION, PLEASE CONTACT:
Name: Arnee Ismail
Head, Group Strategic Communication
SME Bank
Tel: 03-2615 2954
Email: arnee.ismail@smebank.com.my

--BERNAMA

MALAYSIA AND NEW ZEALAND CO-CHAIR THE 9TH ASEAN-OECD GRPN ANNUAL MEETING IN JAKARTA

JAKARTA, Dec 2 (Bernama) -- Under the theme 'Shaping the Future: Building Better Regulations for Tomorrow', the 9th Annual ASEAN-OECD Good Regulatory Practices Network (GRPN) Meeting concluded successfully at the Westin Hotel in Jakarta, Indonesia. The event brought together key policymakers, regulators, and experts from ASEAN and OECD countries to strengthen regulatory governance in an increasingly dynamic and complex global environment.

Co-chaired by Zahid Ismail, Director General of the Malaysia Productivity Corporation (MPC), and Mark Steel, Director of Regulatory Systems, Ministry of Business, Innovation and Employment, New Zealand, the meeting emphasised the importance of cross-border collaboration in developing robust, adaptive regulatory frameworks. Since its establishment in 2015, the ASEAN-OECD GRPN has served as a vital platform for sharing best practices, fostering mutual learning, and empowering member countries to implement effective regulatory reforms.

Malaysia showcased its commitment to regulatory modernisation through the Bureaucratic Reform Circular and the Regulatory Experimentation Circular. These initiatives guide ministries, agencies, and local governments in adopting innovative approaches to streamline processes using technology, promote agility in regulatory practices, and pilot initiatives that reduce compliance burdens while enhancing productivity and competitiveness. These efforts have delivered measurable results, including reduced processing times, improved service delivery, and a more attractive investment environment.

A standout session, led by the Legal Advisor from the Personal Data Protection Department, Ministry of Digital, Malaysia, addressed the critical issue of data breach notifications. This presentation explored challenges and requirements for managing data privacy in the digital age, equipping participants with actionable strategies to navigate emerging regulatory demands.

As Malaysia prepares to assume the ASEAN Chairmanship in 2025, it will host the 10th Annual ASEAN-OECD GRPN Meeting. This milestone event will further reinforce Malaysia’s leadership in advancing innovative, citizen-centred regulatory frameworks. The meeting will provide a platform to deepen regional collaboration and promote forward-thinking practices that balance economic growth with societal well-being.

The 9th GRPN Meeting reaffirmed the critical role of agile regulatory frameworks in addressing global challenges. Malaysia’s leadership—evident through its co-chair role and ongoing reforms—reflects its dedication to fostering collaboration, innovation, and sustainability. By championing regulatory practices that drive competitiveness and social progress, Malaysia continues to set a benchmark for regional excellence.

About Malaysia Productivity Corporation (MPC)
MPC is a statutory body under the Ministry of Investment, Trade and Industry (MITI). It drives national productivity holistically at the national, sectoral, and enterprise levels through three main thrusts: developing future talent, driving digitization and innovation, and building a robust ecosystem. It collaborates strategically with the private and public sectors by emphasising productivity as a key agenda to boost productivity growth and national competitiveness, ultimately leading to shared well-being and prosperity.

SOURCE: Malaysia Productivity Corporation (MPC)

FOR MORE INFORMATION, PLEASE CONTACT:
Name: Nik Haneez Amizan Nik Rosdi
Tel: 019 – 718 1804
Email: nikhaneez@mpc.gov.my

--BERNAMA

Jump Into Dust-Filled Fun Of Dusty Derby, Now Available In Early Access

KUALA LUMPUR, Nov 29 (Bernama) -- Geniesoft Inc, a South Korean video content platform developer, has officially launched the Early Access version of ‘Dusty Derby’ on Steam.

It is a massively multiplayer online (MMO) battle royale game where players compete as adorable dust characters in a quest to become the “King of Dusts”, according to a statement.

Set in whimsical household environments, players navigate through missions and battle other players to emerge victorious in a fun and accessible experience suitable for all ages.

'Dusty Derby' supports up to 32 players in a single match, offering a casual battle royale experience where players can compete solo or with friends.

The Early Access version includes three stages within each of the three primary settings, namely the living room, bathroom, and kitchen, providing a total of nine unique stages. Future season updates will introduce additional themed settings, such as offices, restaurants, and schools.

The game stands out for its intuitive controls, allowing players of all ages and genders to easily roll their dust characters and engage in strategic moves, such as speeding up, attacking opponents, and throwing objects.

Adding to the excitement, Geniesoft has introduced stage-specific missions, such as dodging vacuum cleaners or deactivating fans, which heighten the sense of tension by adding a new layer of gameplay mechanism.

Character customisation is a key feature, with players able to personalise their dust characters through a variety of colours, materials, facial expressions, accessories, and costumes. Geniesoft plans to further expand the customisation options, enhancing the player experience with social features such as an in-game store and friends list.

'Dusty Derby' has already garnered attention at major gaming events since it was first unveiled across Asia, including G-STAR 2024, and recently hosted a successful 'Dusty Derby Tournament' featuring 32 prominent virtual video game content creators from Indonesia, further building excitement for its global success.

-- BERNAMA

JOHOR PLANTATIONS GROUP SETS BENCHMARK IN CORPORATE REPORTING WITH A PLATINUM AWARD WIN AT NACRA 2024

Head of Commercial and Sustainability Division, Wan Adlin Wan Mahmood, received the NACRA award for JPG. JPG was awarded Platinum under the Excellence Award in the Non-Listed Category at the NACRA 2024 for its inaugural Integrated Report 2023.

KUALA LUMPUR, Nov 29 (Bernama) -- Johor Plantations Group (JPG) is pleased to announce that it has been awarded the Platinum accolade under the Excellence Award in the Non-Listed Category at the National Annual Corporate Report Awards (NACRA) 2024. This recognition, awarded for its inaugural Integrated Report 2023, underscores the company’s commitment to corporate transparency, exemplary governance and forward-thinking sustainability practices.

The NACRA award is a hallmark of excellence in corporate reporting, honouring organisations that demonstrate outstanding practices in integrity and accountability. In the Non-Listed Category, JPG shared the spotlight with notable industry leaders including Petroliam Nasional Berhad (Petronas), the Gold Award recipient, and Credit Guarantee Corporation Malaysia Berhad, which received the Silver Award.

"We appreciate the recognition from NACRA for our 2023 corporate report. This award reflects our continued focus to provide clear, accurate and transparent reporting as well as our commitment towards upholding the highest standards of corporate governance as we transition into a next-generation palm oil company. With this recognition, we are inspired to continue raising industry benchmarks across our business,” said Mohd Faris Adli Shukery, Managing Director of Johor Plantations Group Berhad.

JPG’s Integrated Report 2023 highlights the Group’s efforts to improve its corporate reporting practices to ensure that its stakeholders receive a comprehensive understanding of its performance, strategies, and commitment to sustainability. The NACRA Platinum Award comes at a pivotal moment for JPG, following its listing on Bursa Malaysia on 9 July 2024. As the Group navigates its new role as a publicly listed entity, the recognition highlights its readiness to meet the heightened expectations of stakeholders, regulators and the broader investment community.

The company is committed to continue creating value for its stakeholders while further strengthening its corporate governance and sustainability practices, solidifying its position as a trusted leader in the industry.

About Johor Plantations Group Berhad

Established in 1978, Johor Plantations Group Berhad (JPG), is a subsidiary of Kulim (Malaysia) Berhad, which in turn is a subsidiary of Johor Corporation (JCorp). JPG is principally involved in the production of crude palm oil and palm kernels. It primarily owns, manages, and cultivates oil palms and harvests fresh fruit bunches produced on the plantation estates that it owns or rents in Malaysia, primarily in the state of Johor. The subsidiaries of JPG are principally involved in the production of palm oil and palm kernels, production of biomethane, trading of agricultural machineries and parts for plantation use, selling of oil palm seedlings and other plantation products and services, provision of training and safety-related services along with the supply of safety products and refining of oil palm and trading of palm oil products.

For more information, please visit www.johorplantations.com

SOURCE: Johor Plantations Group Berhad

FOR MORE INFORMATION, PLEASE CONTACT:
Johor Plantations Group Berhad
Name: Dalilah Ibrahim
Head of Corporate Communication
Tel: 012-328 1727
Email: dalilah@johorplantations.com

Perspective Strategies Sdn Bhd
Name: Amiruddin Azran
Tel: 011-1145 2867
Email: amiruddin.azran@perspective.com.my

--BERNAMA

Mavenir Wins Glotel Awards For Advancing AI In Telecom

KUALA LUMPUR, Nov 28 (Bernama) -- Mavenir, the cloud-native network infrastructure provider, has won the Advancing Artificial Intelligence Global Telecoms (Glotel) Award for its Network Intelligence as a Service (NIaaS).

Applying state-of-the-art artificial intelligence (AI)/machine learning (ML) to telco operations, Mavenir in a statement said its NIaaS elevates problem-solving and decision-making capabilities to improve the user experience.

Its Senior Vice President and General Manager of Cloud, AI & IMS Business Strategy, Brandon Larson said the future of the telecom industry lies with autonomous networks, and communication service providers (CSPs) need to rapidly adopt AI in their operations to remain relevant.

“Mavenir’s NIaaS applies state-of-the-art AI in telecom operations to build the future of networks today, enabling CSPs to offer advanced services and improved user experience to their consumers at a lower cost and realise enhanced operational efficiency,” he said.

Enhancing resource efficiency and reducing cost, NIaaS is an integral part of Mavenir’s market-leading portfolio of solutions enabling autonomous 5G networks.

As network operations become increasingly complex, the capability of autonomous networks has become crucial, with Mavenir’s solutions for autonomous networks leveraging leading open-source frameworks – spanning K8s/container cloud, GitOps-based cloud-native automation, and state-of-the-art AI/ML algorithms – and optimising them for the unique needs of CSPs.

In commercial service, Mavenir’s NIaaS has elevated problem-solving and decision-making capabilities of operational personnel, enabling them to improve network operations productivity, enforce service level agreements, enhance end-user experience, and utilise network resources more efficiently.

The NIaaS provides a visualisation layer displaying the inferencing of output of the ML model in a user-friendly manner, enabling telco operations personnel who do not have a background in data science to easily understand the output of the ML models.

In addition, NIaaS creates a digital twin of the operational network, using generative AI models, to derisk closed-loop operations, whereby the digital twin serves as a live test tool to evaluate optimisation actions suggested by NIaaS, before implementing them on the live network.

-- BERNAMA